Information on international orders

Information on international orders

Fleurop and its partner stores do their best to deliver flower greetings reliably throughout Switzerland and worldwide.

We kindly ask for your understanding should delays in delivery or non-delivery occur in some countries due to regional holidays or the geopolitical situation. Our customer service will contact you should any questions arise regarding your order.
Please understand if there are delays in delivery in the near future. Our customer service will contact you if there are any queries regarding your order.

>> In which country may we deliver?


No deliveries possible:

Ukraine (Donbass area - Donetsk, Luhansk, Mariupol und Kharkiv)
Russian Federation
Ethiopia
Belarus


Limited deliveries possible:

No delivery possible without prior contact with recipient:
Ukraine

Weekend deliveries not guaranteed:
USA
Canada
Brazil
Mexico
Dominican Republic
Colombia
Philippines
South Africa
Malawi
Mozambique
Namibia
Zambia
Zimbabwe

Same day delivery not guaranteed:
Portugal - orders for Saturdays must be received by Friday, 17:00.

The character and the colours of the actual product may differ from the online image:
Australia
Ungarn
Estonia
Latvia
Lithuania
Ukraine

Delivery and product bottlenecks possible
Ukraine
Israel (especially in the south)

Fleurop Customer Service
Questions or special wishes? Our Customer Service staff look forward to helping you.

E-mail: [email protected]

Business hours:
Monday to Friday 08.00 - 17.00,
Saturday 08.00 - 13.00